myCigna - Get Access to Your Personal Health Information Cigna makes it easy for health care providers to submit claims using Electronic Data Interchange (EDI). PDF Evernorth Behavioral Administrative Guidelines - Cigna PDF IMPORTANT CONTACT INFORMATION - Cigna These services are confidential. Each division offers extensive hands-on training and the ability to grow a valuable skillset for a long-term career here. Customer Service (current customers) 1 (866) 459-4272 Monday - Friday, 9:00 am - 6:00 pm, Eastern Time Or access your account online: MyPolicyHQ.com TTY/TDD Service (For callers who are deaf or hard of hearing) Dial 711 and follow the prompts 24 hours a day, 365 days a year Mailing Address Cigna Supplemental Benefits Create a Website Account - Manage notification subscriptions, save form progress and more. hko Career Opportunities | The Cigna Group Careers About Cigna Group. Life is demanding. Employee Assistance Program services are administered by Evernorth Care Solutions, Inc., Evernorth Behavioral Health, Inc., Cigna Health and Life Insurance Company, or through their affiliates and contracted companies. 24/7/365 crisis and emergency support for your employees Extensive expertise in helping to manage treatment compliance and predictive identification of high-cost claimants who can benefit from additional support, education, and help finding in-network providers 0000011123 00000 n If you're the Employee Assistance Program (EAP) or Confide only: The Employer Name or ID ; 2. With our key operations focus on the Middle East region and locally staffed teams, customers can get guidance thats grounded in expertise, cultural knowledge, and real-world experience. Skip to Content. 0000038805 00000 n The material provided herein is provided for information purposes only and is believed accurate as of the date of publication, and is subject to change. Contact Customer Service For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages. Contact customer service | Cigna - Cigna Health Benefits Phone: 800 835 7677. . 0000001862 00000 n Some of its key benefits are: Improves productivity and motivates employees at work. For example: Call collect charges will be accepted by Cigna. From changing job titles to changing career paths, connect with EAP for resources and referrals in areas including: say our EAP has helped them better manage their stress.2Connect with EAP for the support you need. For that reason, we seek to build strong, long-standing . You can use this area for legal statements, copyright information, a mission statement, etc. 5802609-DC10 (All other domestic employees) PDF Welcome to Cigna Behavioral Health 0000039927 00000 n They can help you cope with a wide variety of concerns, from family and financial issues to substance use, emotional health, and stress. Contact Janine Hewitt or Stephanee Phillips for the Employer ID. Research has shown that employees who maintain good health habits are happier and more productive. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by Cigna Corporation. Improve your financial, physical, and emotional health with the help of our wellness experts and financial education specialists. Each division offersextensive hands-on training and the ability to growa valuable skillset for a long-term career here. Use these resources to debrief after a difficult situation or learn coping strategies for work and home. Contact Us. This policy was adopted by the City to expand the use of paid mental leave for eligible employees within the City of Frisco Police and Fire department who experience a traumatic event in the scope of employment within the City of Frisco. When tragedy strikes, find helpful resources. Make sure claims have all required information before submitting. Division of Communications and Engagement, Division of Student Achievement and Federal Programs, Professional Development & Training Resources, Hickman Mills C-1 Online Resources & Account Information, 12 Month Employee Inclement Weather Protocol, HMC1 Standards of Professional Commitments, EAP_Convenience_Services_Customer_Flyer.pdf. Contact Center Employee Leave Line. (*)International Access Codes are standard codes used to make calls outside the country from which the call is being made. This material should not be relied upon as legal advice. Aiding your employees in their efforts to become healthier is a clear win for both parties. Home Delivery Medical Supplies and Services. Please remind employees of the EAP toll-free number, 1.877.622.4327. 0000031663 00000 n <]/Prev 564402/XRefStm 1504>> Employee Assistance Program* Cigna provides confidential, telephonic, or face-to-face counselling for your employees & their dependents for a range of personal topics such as finances, couples support, stress, anxiety, and depression. 0000008602 00000 n For individuals who do not have health benefits or employee assistance program benefits through Cigna, but could benefit from talking with a qualified representative, regarding stress . Employee Assistance Program Services | Cigna Healthcare Manage your plan through your secure online member or customer area, Global Organisation or Inspire SME Policy, http://www.howtocallabroad.com/codes.html. hbbd```b``"@$gqDF`-@$S=ZfE`,?`LvMmI&`v RFDJ}\v!# L? If you are already a Cigna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Cigna.comor call 1-800-244-6224. Connect with a licensed therapist or psychiatrist online, by video, or text using Talkspace, available for Cigna EAP members, ages 13 and up. 0000039652 00000 n The plan covers telephone consultations and up to 10 face-to-face counseling sessions per issue at no member cost. (Prescription drug coverage), Kaiser Permanente HMO Health Plan Most of these providers also offer virtual visits and will even coordinate care with your primary care provider (PCP) and other medical providers. The subscriber's Social Security number or your Cigna ID number ; . - 12268601 Through our Employee Assistance Programme (EAP), we strive to offer confidential, telephonic, or face-to-face counselling for your employees. 152 Beach Road, #33-05/06, The Gateway East, Singapore 189721, Address: Cigna Insurance Middle East S.A.L, The Offices 3 at One Central, Dubai World Trade Centre, Office No.111, Level 1, Po Box 3664, Dubai, United Arab Emirates. Life status changesdeath of retiree or beneficiary, divorce. %PDF-1.6 % Cigna does not control the linked sites' content or links. Plan contact information For applied behavior analysis (ABA) benefits/eligibility, call the Autism Case Coordinator team at 877.279.7603. Customer Service Manager Driving Growth. Policy number begins with XX, XO or CI. This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. Cigna" is a registered service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its subsidiaries. 19 0 obj <> endobj For individuals who do not have health benefits or employee assistance program benefits through Cigna, but could benefit from talking with a qualified representative, regarding stress from Hurricane Dorian, they can call 866.912.1687 (available 24/7) for as long as necessary. United States: 1-800-255-8555. . Contact your supervisor or manager as you would under normal circumstances. Church Pension Group | Employee Assistance Program - CPG Whether you need budgeting strategies or will preparation, EAP can connect you with professional assistance for issues like: The How can I suggest a hybrid work schedule program. For your convenience, we recommend that you add your Member Services number to your phone contacts. Whether its locating a peanut-free preschool, getting legal advice on a speeding ticket or managing workplace stress, our EAP will help you get the support you need to achieve a healthy work-life balance. Baltimore County Pay Systems. If you are not yet registered on myCigna.com and have EAP Only coverage, you will need to complete the initial registration using your Employer ID, which is included on program collateral. Healthcare providers Toll-free lines Toll-free lines for health care providers In some countries, you can call us at no charge using the numbers indicated below. login.cignaResources.findCareTitle. Filing a claim as soon as possible is the best way to facilitate prompt payment. Connect with EAP for the support you need, Suicide Awareness and Prevention Resources, Management of anxiety, depression and stress. Cigna's Employee Assistance Program aims to promote employees' physical and mental wellbeing through virtual and in-person counselling on various physical, mental, and financial topics. You can also connect your family and/or household member to the EAP resources online as well. 2 2021 Cigna Satisfaction Survey, Employee Assistance Program Evaluation, 2022. Please have your policy number to hand, which will begin with a '9', Email: cignaglobal_customer.care@cigna.com, Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ, Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA, Address: Cigna Worldwide General Insurance Company Ltd, Cigna Global Health Options, Customer Service, 16/F, International Trade Tower, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong SAR, Address: Cigna Europe Insurance Company S.A.-N.V. Singapore Branch. %%EOF (401(k) loans or change bi-weekly contribution), CareFirst Administrators (CFA)-PPO Health Plan 1-866-942-7857 We arrange direct and fast settlement of your invoices and make it easy for you to do business with us. We are a community of over 70,000 colleagues, working across 190+ million customer relationships, creating a workplace where all employees feel like they belong and can bring their whole selves to work. 1-800-765-3277. ", "I would like to thank the team for all your help. endstream endobj 20 0 obj <> endobj 21 0 obj <> endobj 22 0 obj <>stream If you're unsure of your plan, check your membership card to help you choose the right member area for you. The International Access Code for the country you are in (*) must be dialled first. EAP Customer Service: 1-877-622-4327. www.cigna.com. *If you are a First Responder, stay on the phone line for the First Responder Prompt. Employer ID: hickmanmills (for initial registration only). Health Plans for Individuals and Families. 0000023633 00000 n Please consult your policy booklet or contact Cigna for a complete listing of policy coverage and applicable exclusions and limitations. 0000455835 00000 n Questions about your pension benefits or checks. To contact Cigna EAP, please call (877) 622-4327. Visit our EAP resources page to learn more about administering these benefits. 0000012030 00000 n If you or someone you know needs assistance, the following resources are also available. The EAP also offers interactive online seminars on a variety of topics related to wellness at home and in the workplace. Multiplan (Out-of-Network) Directory. List of all the 2023 EAP Wellness Webcasts, Register here:http://cigna.com/EAPwebcasts. Plans come with $0 virtual care and $0 preventive care. Our Employee Assistance Program (EAP) is here to help you find solutions to lifes everyday challenges. Here are some quick links: Autism | Eating Disorders | Children & Families | Substance Use Disorders. It is designed to provide assessment and referral, as well as a brief counseling intervention for members and/or their families. The Cigna Groups policies and processes are subject to change at The Cigna Groups discretion. Seeing a client with an Employee Assistance Program (EAP)
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